FAQ DVR and DVR Kit

DVR

Q: Can I view my cameras remotely via internet?
A: As soon as you've done your local and remote network set up, you'll be able to view your footage from any computer using Internet Explorer. Regarding network setup, we also have on line tutorials for your reference.
Q: How many days can I record with this DVR system?
A: Here comes the estimated recording length on continuous recording mode for your reference:
4CH DVR: 1TB HD/ 90 Days    500GB HD/ 44 Days
8CH DVR: 1TB HD/ 45 Days    500GB HD/22 Days
16CH DVR: 1TB HD/ 22 Days    500GB HD/11 Days
Q: Is DVR System's installation easy?
A: It really depends on how much you know about electrical stuff. It's pretty simple and we offer YouTube How-to-Videos to help you.
Q: Can this DVR record when motion is detected?
A: All our DVRs support motion detection recording.
Q: Mobile Viewing?
A: The cameras attached to our H9000 Series DVR can be remotely viewed using any Smart Phone & 3G Mobile with each of those systems as below:
iPhone™
Blackberry™ OS as of now: V4.7
Running Windows Mobile™ Pro 6.0 & 6.1 Operating System
Running Symbian Operating System: S60 3rd & S60 5th.


DVR Kit:

Q: Customize a kit: like upgrading cameras, cables, and etc.
A: Please firstly check Solutions column; if you have not find appropriate solution, please write to uw, we will send you a professional soltuion.


Warranty
Q: Does this unit come with warranty?
A: We offer 1 year warranty for all products . We also provide free phone support at +86-0755-33662696 for buyers during Mon-Fri: 9:00 am to 5:00 pm.
Shipping Time

Q: Shipping time check
A: There should a map of estimated shipping time at the bottom of our product templates. Please check it out for more details.
Regarding the international shipping time, please email us your address and zip code, so that we can work out an estimated shipping cost for you.
Q: Can you inform me the tracking information when you ship out the order?
A: An email with shipping information like shipping date, shipping way and tracking number will be sent to buyer when we ship out the order.

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